Business Number (BN): 849307152
Last Updated: [Insert Date]
At LuxFind, discretion, privacy, and trust are the foundation of every relationship we build with our high-end clients. This Privacy Policy outlines how we collect, process, and secure your personal information in accordance with Canada’s PIPEDA and, where applicable, the General Data Protection Regulation (GDPR).
LuxFind specializes in sourcing and securing luxury residential properties for discerning buyers and tenants in Canada and abroad. Our clients include executives, investors, and individuals seeking exceptional living spaces.
We may collect and store the following categories of data:
Client Information: Full name, contact details, preferred language, country of residence
Lifestyle Preferences: Budget, location, amenities, design styles, lease or purchase objectives
Transactional Documents: ID verification, lease agreements, purchase documents, brokerage authorizations (if applicable)
Payment & Billing: Invoicing info, account history (processed securely via Stripe or equivalent)
Site & Platform Use: Device, browser, IP address, session activity (for logged-in users or concierge services)
Your data is collected for the following purposes:
To curate a list of luxury residences tailored to your criteria
To assist with communication between you and property owners, sellers, or agents
To issue invoices and manage client portfolios
To provide concierge-level service (e.g., relocation coordination, legal or design referrals)
To fulfill legal and regulatory obligations related to real estate transactions
We will never sell or trade your personal information.
For EU/EEA/UK clients, we process data under these lawful bases:
Consent – for storing lifestyle preferences or sending curated property alerts
Contractual necessity – to fulfill bespoke property search and documentation services
Legal obligation – for compliance with real estate, anti-money laundering, and regulatory frameworks
Legitimate interest – to enhance our services and protect our business and clients
As a client, you may:
Access your personal data at any time
Request a correction of any inaccurate or outdated data
Withdraw consent for optional communications
Request deletion of your data (subject to applicable law)
Request a portable version of your data (if in the EU/EEA/UK)
File a complaint with the Office of the Privacy Commissioner of Canada or a European authority
Contact: info@LuxTopFind.com
We retain client data for:
7 years following service completion (for legal and business reasons)
A longer period only with your permission for future property matching or tax records
Security measures include:
End-to-end encryption (SSL/TLS)
Access-controlled digital environments
Non-disclosure protocols for third-party referrals
Secure data storage within Canada or on GDPR-compliant platforms
We use minimal cookies to:
Maintain your preferences and session access
Track anonymized activity for service refinement
Provide secure login to the concierge dashboard (if applicable)
You may adjust cookie preferences via browser settings.
If your data is processed outside of Canada (e.g., by third-party tools or servers), we ensure:
GDPR-compliant safeguards, such as Standard Contractual Clauses (SCCs)
Hosting with secure providers in Canada, the EU, or equivalent jurisdictions
LuxFind
📍 47 Morningmead Walk, Winnipeg, MB R2G 2E8, Canada
📧 info@LuxTopFind.com
📞 +1 (705) 933-9622
Business Number (BN): 849307152